Contact information

We’re always happy to hear from you. If you have any questions about our products, orders, or policies, please feel free to reach out to us using the contact details below.

Customer Support

For order-related queries, returns, refunds, or general support, please contact us at:

Email: help.sheorae@gmail.com

Business Hours

Our support team is available from Monday to Saturday, 10:00 AM to 6:00 PM (IST). We aim to respond to all queries within 24–48 business hours.

Order Assistance

When contacting us regarding an order, please include your order number and registered email address to help us assist you more efficiently.

Feedback

Your feedback matters to us. If you have suggestions, reviews, or ideas on how we can improve, we would love to hear from you.

Important Note

Please note that we do not offer in-person visits or walk-in support at this time. All communication is handled online for your convenience.