Shipping policy

At Sheorae, we strive to deliver your jewellery safely and on time. Please review our shipping policy to understand how orders are processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Locations

Currently, we ship orders within India. We do not offer international shipping at this time.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Estimated Delivery Time

Once dispatched, delivery typically takes 3–7 business days, depending on your location and courier partner. Delivery timelines may vary due to unforeseen circumstances or regional restrictions.

Order Tracking

After your order is shipped, you will receive a confirmation message with tracking details so you can monitor your delivery status.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to factors beyond our control such as weather conditions, courier delays, or operational issues.

Incorrect Address

Please ensure that all shipping details are accurate at the time of placing your order. Sheorae will not be responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 24 hours of delivery at help.sheorae@gmail.com. We will assist you in resolving the issue as quickly as possible.

Contact Us

For any shipping-related questions or concerns, feel free to reach out to us at help.sheorae@gmail.com.